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Healthcare Support Worker Level 2

Sapphire Education
& Training

CONTACT US TODAY – 0121 728 3294

Adult Care Worker Level 2

Healthcare support workers (HCSWs) work as part of a team providing high-quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.

Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day-to-day work, reporting concerns and changes to the appropriate person in a timely manner.

Specialist care

This Standard is Suitable For

Those who have limited or no experience in healthcare.

HCSWs work in a range of healthcare settings and your team may include workers from both health and social care.

Programme Themes

  • Communication

  • Health intervention

  • Person centred care and support

  • Dementia, cognitive issues, mental health

  • Basic life support

  • Physiological measurements

  • Personal and people development

  • Duty of care

  • Safeguarding

  • Infection prevention and control

  • Moving and handling

  • Equality and diversity

Programme Delivery

  • Face to face coaching, development, and assessment sessions

  • Self-study: learners are expected to carry out self-study

  • Ongoing contact: learners have access to their Teaching and Development Coach through iLearner and by email

Length Of Programme

  • 12 months

  • 3 months end point assessment

End Point Assessment

  • Multiple choice test

  • Observation of practice

  • Evidence portfolio and Interview

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