Sapphire Education & Training

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Sapphire Education
& Training

CONTACT US TODAY – 0121 728 3294

Adult Care Worker Level 2

It is essential for health and social care workers to understand the importance of effective communication. Excellent communication develops your knowledge and understanding about individuals and the part played by other workers so that the best care and support possible can be provided. It helps build working relationships where each person’s views are valued and taken into account.


Who Should Take This Course?

This training course should be completed by those who work in health and social care services, including:

  • New members of staff in Adult Social Care Worker roles, and

  • Any staff members who provide direct care to patients or individuals needing support

Aims of the Course

This course will provide the learner with an understanding of the principles of effective communication.

  • Understand the importance of effective communication at work

  • Understand how to meet the communication and language needs, wishes and preferences of individuals

  • Understand how to promote effective communication

  • Understand the principles and practices relating to confidentiality

  • Be able to use appropriate verbal and non-verbal communication

  • Be able to support the use of appropriate communication aids/technologies

Why choose us?

  • Delivered by expert tutors

  • Delivered to small groups, maximum of 12

  • Interactive, inspiring delivery

  • Outstanding training facilities and equipment tailored to the course

  • Certificate on completion

From £25 per person Duration 3 hours

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0121 728 3294

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